What types of payment do you accept?
We both accept payment via PayPal and all major credit cards like Visa, Mastercard, and AmEx.
Will I be charged duties and taxes?
No. You will not be charged for duties and taxes.
Is my payment information secured?
At Earringsly, we ensure the safety of the information you provided when you're ordering. Our website includes Secure Sockets Layer (SSL) for all transactions.
How can I change or cancel my order?
Please contact us at email@example.com within 24 hours upon placing the order for us to make changes or cancel your order. After that, any change or cancel request cannot be entertained.
Can I apply a promo code to a purchase I already made?
Unfortunately, we cannot apply a promo code once the order has been made.
Where do you ship?
We are currently shipping everywhere in the U.S and Canada, and a total of over 200 countries.
How much does the shipping cost?
We charge a nominal cost of $2 as shipping cost.
How long does it take to ship?
Once the order has been placed, it will take at least 2 weeks for the order to ship out.
Please note: Due to COVID-19, there might be unexpected delays on all shipping. We apologize for the inconvenience and thank you for your patience and understanding.
Do you ship to a P.O box address?
Yes, we do ship to a P.O box address. However, we cannot guarantee the safety of the package due to the uncertainty of P.O boxes. We highly suggest that you provide a residential or commercial address.
I haven't received my order
You can contact us here or send an email to firstname.lastname@example.org. We will get back to you within 24 hours.
What is your return policy?
Earrings belong to the fashion category and due to hygiene and safety reasons, we are not accepting any returns for our products.
How do I track my order?
We ship internationally and therefore we might not be able to provide a tracking number(s) always. If you have any specific requirements in terms of shipping, you can always write to us here or send an email to email@example.com.